Privacy Policy

At the Chicks of Wellness, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to hello@chicksofwellness.com

Who We Are

Our website address is: https://chicksofwellness.com/

Our registered office address is:  Chicks of Wellness, International House, 24 Holborn Viaduct, London, EC1A 2BN

Information We Collect

We only collect data from you with your explicit permission if you decide to sign up for one of our products or services using one of our ‘sign up forms’ located on different sections within our website. We provide a double ‘opt-in’ to ensure we do indeed have your permission to send you information. This data is solely used to send you the information we state and you request and you have the right to request that we ‘forget’ your data at any time as you request. Contact details above.

Type of Information We Collect

The personal information we collect might include your name, address, email address, mobile telephone number, date of birth, IP address, and information regarding what pages are accessed and when. We hold an SSL certificate which you will see at the start of our URL (or website address) because it starts with a https and has the padlock symbol, this means your details are encrypted and as secure as we can make them.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Purchasing a Product or Service

If you purchase a service or product, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How Your Information is Used

We may use your information to: process a purchase; process orders that you have submitted; to carry out operations arising from any contracts entered into by you and us; dealing with entries into a competition; notify you of changes to our services; send you communications which you have requested (perhaps as part of a service you have purchased) and that may be of interest to you.

We require the information we ask you to provide on this website in order to communicate with you and supply the services to you which you have chosen to purchase from us. These are the only reasons we ask for this information and ask for your permission to use the details you provide to us.

Third Party Service Providers

*We will NOT sell or rent your information to third parties, ever!

*We will NEVER share your information with third parties for marketing purposes.

We may pass your information to our third party service providers, agents subcontractors and other associated organisations solely for the purpose of completing tasks and providing services to you on our behalf (for example to process payments and send you emails at your request).

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Please be reassured that we will not release your information to third parties beyond the necessary organisations we work with to carry out said tasks for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or some other crime.

You’re in Control

You have a choice about whether or not you wish to receive information from us.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent that we can do so. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

Access to and Updates to Your Information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold for you which is inaccurate or out of date, please email us at: hello@chicksofwellness.com

Security Precautions

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with encryption on SSL. When you are on a secure page, a padlock icon will appear either in the top left or bottom of the browser.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you share with us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure it is secure where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and keep it password protected also.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to the Chicks of Wellness website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and  security practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and security practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Under 18’s

If you are aged under 18‚ please get your parent/guardian’s permission before you provide us with any personal information.

Cookies / Embedded Content

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Transferring your Information Outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”), for example the United States of America or Canada. This may be the case if any of our servers or service providers are located in a country outside of the EU. These countries may have alternate data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. We will always take steps to ensure that appropriate security measures are in place with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Conversely, if you are outside the EU, your information may be transferred inside the EU in order to provide you with those services.

Review of this Policy

This Policy was last updated January 2019. We review it regularly.